Shipping & Returns

Shipping Times

For order in the US, it normally takes 3-5 business days for Standard Shipping. International orders usually take much longer, from 10 to 30 business days to arrive depending on the destination and custom clearance time. Orders from Asian countries will be shipped from warehouse in either Vietnam or China, so It may take several days for shipping. All the tracking for international orders will be sent out via email.

International shipping standards: 30-50 days

International shipping e-packet: 12-20 days

Shipping Methods

Free Standard Shipping for orders in the United States are shipped via USPS First Class or Priority Mail. If you are Amazon prime members you are eligible for free Two-Day Shipping. International orders are shipped via regular Postal Services, e-Packet(US $1.41) or EMS.

Shipping Rates

Worldwide Standard Shipping is free!

Shipping with ePacket costs $1.41

International Shipping

We ship worldwide! Note that we are not responsible for other extra cost related to regular customs duties issued by the destination country. If you are not satisfied with products for any reason within a month send it back we accept re-turn with 100% money-back guarantee. International shipping fee will be not refunded.

Returns

IF YOU REQUIRE A RETURN, REFUND, OR WARRANTY CLAIM, PLEASE START BY WRITING US HERE: support@lyrebeats.com

If your product is damaged or has any technical issues such as R, L earbuds lost sound, we will do a return. Please send us photos of product for inspection. If the product meets our return policy, we will ask you to send the product back to us at our Fulfillment & Trading Office in China. Note that we do not cover the the shipping fee for return.  Once received we will send you a brand new product at no cost to you.